On Fri, 17 Feb 2017 at 1:16 Zach Waldowski via swift-evolution < swift-evolution@swift.org> wrote:
I can scarcely think of a less productive or more disrespectful thing to
do in a thread chock full of Apple engineers actively trying to help you
out. They're just humans, led by other humans. They can't divine the
presence of issues, just like they can't divine the priorities of
individual tasks without a holistic view of them. It would be far more
productive to figure out how we can get the changes we want done in a
public release of software as soon as possible. Everything else is
extraneous.
Best,
Zachary
On Thu, Feb 16, 2017, at 08:08 AM, Nick Keets via swift-evolution wrote:
I’m going OT here, but even though I understand your reasons, you need to
acknowledge that for developers the rational thing to do is to not file
radars at all.
Any bug fix will get released at best a few months later and you can only
actually take advantage of it a few years later (if you care about
supporting older versions). More realistically we are talking 3-4 years of
having to work around it (in the best cases). This is a lot of work (with
almost zero feedback) for some far future benefit that probably will not
even be relevant to you then.
So to me, when an Apple developer asks me to file a radar, it feels like
they are asking me to do their job.
I’m sorry for the off-topic rant.
On Thu, Feb 16, 2017 at 1:45 AM, Tony Parker via swift-evolution < > swift-evolution@swift.org> wrote:
On Feb 15, 2017, at 2:25 PM, Charles Srstka <cocoadev@charlessoft.com> > wrote:
On Feb 15, 2017, at 3:11 PM, Itai Ferber <iferber@apple.com> wrote:
FYI, Tony is the manager of the Foundation team. :)
We care very much about making sure that the experience of using our
framework is a positive one — the more Radars we get, the better we can
prioritize improving APIs that are not working as well as they could be for
our users. Even if the Radar gets duped to an existing one, thats one more
+1 for that Radar saying "this is a problem".
Yeah I know, but it’s a frustrating experience, spending a half hour
writing a detailed bug report (sometimes with videos attached to
demonstrate the issue), just to effectively do the same thing as spending 5
seconds to hit the +1 button on most issue trackers you come across.
Especially since you never find out what happened to the original bug
report. You can see if it’s open or closed, but did they fix it in some
internal build? Did they decide it “behaves correctly?” Did somebody just
skim your report, and mistakenly attach it to some other, unrelated issue?
There’s no way to know.
I will search for your old Radar, but in any case, please do file a new
one about this, and about any other issues you have, because we are indeed
listening.
I was pretty sure I'd submitted something way, way back in the misty days
of yore, but I can’t find it. I’ve filed a couple of new ones:
rdar://30543037 and rdar://30543133.
Charles
Thanks for filing these.
Sometimes, for process reasons, we do indeed mark bugs as dupes of other
ones. Usually the polite thing to do is to dupe to the earliest filed one.
Sometimes this comes across with an appearance of not caring to the filer
of the new bug, but our intent is simply to consolidate the reports we have
so that we know that the issue is serious.
We do not make API changes without going through a vigorous review
process, to avoid churn for the many clients above us. The flip side is
that this can take some time. I’m sure you understand that all software
engineering is about tradeoffs.
All of that said, we’ll take a look at these and see what improvements we
can make here. As I said, I’m not a fan of exception-based API.
- Tony
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